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How do I cancel my account?

If you want to cancel your account that's no problem. You can do that on the Billing page of your account.

  • Go to the "Account" tab at the top right which is visible on most pages.
  • Select "Billing"
  • Be aware that you can pause your account instead of cancelling. Contact us, we'd be glad to work with you on a solution.
  • At the top of the page, in your account summary go to Account Status, tab over to "Cancel your account" and select cancel.
  • If you have any questions you can contact us and we can help you update this information.